Refund Policy

Refund Policy

We are committed to providing high-quality products and a satisfying shopping experience. If the item you received is significantly different from its description, you may request a refund within 3 days of receiving the package.

🛠 Eligible for Refund:

• The product received is not as described (e.g., wrong model, missing parts, incorrect specifications)

• Wrong item delivered

📷 How to Request a Refund:

1. Contact us within 3 days of delivery via email or our customer support system.

2. Please include:

   • Your order number

   • Clear photos showing the issue

   • A brief explanation

3. We will review your request within 1–2 business days and inform you if the refund is approved.

🔁 Refund Process:

• If approved, we will provide the return shipping address.

• Returned items must be in original packaging and undamaged.

• Once we receive and inspect the returned item, a refund will be issued to your original payment method within 3–7 business days.

• Please note: Return shipping costs are the responsibility of the buyer.

🚫 Not Eligible for Refund:

• Requests made after 3 days of delivery

• Change of mind (e.g., preferences about color, size)

• Items that are used, damaged by the customer, or missing parts